Refund Policy & Terms & Conditions

Refund Policy

Items purchased at www.geauxvacay.com in acceptable condition with a postmark between 30 days and 60 days after delivery date will be exchanged for website credit (including any tax, but not shipping costs).

Shipping & Fulfillment Policy

Please allow 1-2 business days for order processing and shipping of planners and planner boxes.  We make every effort to fulfill orders as quickly as possible.  For apparel orders, please refer to the times frames decided upon in the signed contract as those are customized and made to order.

Local Pick Up:   Orders for local pick up are available Tuesday - Sunday, from 12pm - 6pm. An email will be sent when your order is ready for pickup.

 

Shipping:   Orders are generally shipped within 72 hours (Monday - Friday) using USPS. USPS's delivery standard is 2 - 7 days. We do not ship outside of the USA at this time.

Terms & Conditions

Welcome to Geaux Vacay. These terms and conditions outline the rules and regulations for the use of Geaux Vacay's Website.

 

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use Geaux Vacay's website if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: Client, You and Your refers to you, the person accessing this website and accepting the Company’s terms and conditions. The Company, Ourselves, We, Our and Us, refers to our Company. Party, Parties, or Us, refers to both the Client and ourselves, or either the Client or ourselves.

All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law.

Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

We employ the use of cookies. By using Geaux Vacay’s website you consent to the use of cookies in accordance with Geaux Vacay’s privacy policy. Most of the modern day interactive websites use cookies to enable us to retrieve user details for each visit.

Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate / advertising partners may also use cookies.

License

Unless otherwise stated, Geaux Vacay and/or its licensors own the intellectual property rights for all material on Geaux Vacay

.

All intellectual property rights are reserved. You may view and/or print pages from www.geauxvacay.com for your own personal use subject to restrictions set in these terms and conditions.

You must not:

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).

Nothing in this disclaimer will:

  • Limit or exclude our or your liability for death or personal injury resulting from negligence.

  • Limit or exclude our or your liability for fraud or fraudulent misrepresentation.

  • Limit any of our or your liabilities in any way that is not permitted under applicable law.

  • Or exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer:

  1. are subject to the preceding paragraph; and

  2. govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities that arise in contract, tort (including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Privacy Policy

Geaux Vacay is a travel consulting agency. Our products and services help you plan your dream vacations and/or look fashionable while there.

When you use these services, you’ll share some information with us. So we want to be upfront about the information we collect, how we use it, whom we share it with, and the controls we give you to access, update, and delete your information.  That’s why we’ve written this Privacy Policy. And it’s why we’ve tried to write it in a way that’s easy to understand for all our users and blissfully free of the legalese that often clouds these documents. Of course, if you still have questions about anything in our Privacy Policy, just contact us using the contact form. 

Information We Collect

There are three basic categories of information we collect:

  • Information you provide.

  • Information we get when you use our services.

  • Information we get from third parties.

Here’s a little more detail on each of these categories.

Information You Provide

When you interact with our services, we collect information that you provide to us. For example, many of our services require you to set up an account, so we may need to collect a few important details about you, such as your name, username, password, email address, phone number, and date of birth. Some services, such as commerce products, may require you to provide us with a debit or credit card number and its associated account information.

When you contact customer support or communicate with us in any other way, we’ll collect whatever information you volunteer or that we need to resolve your question.

Information We Get When You Use Our Services

When you use our services, we collect information about which of those services you’ve used and how you’ve used them. We might know, for instance, that you viewed a particular page or clicked on certain product.  .​

  • Log Information. We also collect log information when you use our website, such as:

    • details about how you’ve used our services;

    • device information, such as your web browser type and language;

    • access times;

    • pages viewed;

    • IP address;

    • identifiers associated with cookies or other technologies that may uniquely identify your device or browser; and

    • pages you visited before or after navigating to our website.

 

How We Use Information

What do we do with the information we collect? For the detailed answer, go here. The short answer is: Provide you with an amazing set of products and services that we relentlessly improve. Here are the ways we do that:

  • develop, operate, improve, deliver, maintain, and protect our products and services.

  • send you communications, including by email. For example, we may use email to respond to support inquiries or to share information about our products, services, and promotional offers that we think may interest you.

  • provide and improve our advertising services, ad targeting, and ad measurement, including through the use of your precise location information (again, if you’ve given us permission to collect that information), both on and off our services.

  • verify your identity and prevent fraud or other unauthorized or illegal activity.

How We Share Information

  • With our affiliates - Delta, American. Carnival etc.

  • With third parties. We may share information with third parties in the following ways:

    • We may share information about you with service provider who perform services on our behalf, including to facilitate payments.

How Long We Keep Your Information

Geaux Vacay is a travel consulting firm that books travel on behalf of clients.   

We store other information for longer periods of time. For example:

  • We store your basic account information — like your name, phone number, and email address — as well as payment information and likes/dislikes

If you ever decide to stop using Geaux Vacay, you can just ask us to delete your account . We’ll also delete most of the information we’ve collected about you after you’ve been inactive for a while!

Keep in mind that, while our systems are designed to carry out our deletion practices automatically, we cannot promise that deletion will occur within a specific timeframe. There may be legal requirements to store your data and we may need to suspend those deletion practices if we receive valid legal process asking us to preserve content, if we receive reports of abuse or other Terms of Service violations, or if your account or content created by you is flagged by others or our systems for abuse or other Terms of Service violations. Finally, we may also retain certain information in backup for a limited period of time or as required by law.